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How to maintain old customers in Dongguan prototype manufacturers

by:Tuowei     2019-09-28
2019-04- 25 16: 13

In the daily work of Dongguan prototype manufacturers, maintaining an old customer will spend much more time and energy than developing a new customer, moreover, maintaining old customers can not only develop their transaction potential more deeply, but also introduce new customers through old customers. The characteristic of access control industry channel sales is that customer groups need to be accumulated, the longer the salesperson's industry, the more old customers are sold, the better the maintenance of old customers, the more sales performance will increase.

but all old customers are not old customers after the first transaction, after the first transaction, the customer needs the sales staff of the Dongguan prototype manufacturer to maintain, establish a relationship of mutual trust with the customer and cooperate with you, so that the customer can be cultivated into an old customer. After the customer's initial transaction, the salesperson can notify the other party of the delivery time and the expected arrival time and inquiry method in time after delivery, so that the customer can clearly know the work process. And in advance understand that the customer's installation is the construction time, contact the customer actively when the customer starts to install the equipment, and ask if we need our cooperation and support during the installation process, at the same time, collect customers' suggestions and opinions on our products during the installation process.

after the product is installed and used (General January) Take the initiative to contact the customer and ask about the use of the product, so that the customer feels that the sales staff of the Dongguan prototype manufacturer does not say that they will ignore the customer after the transaction, but has been following up and cooperating with the customer, to ensure that customers can use our products smoothly, this is an attitude of paying attention to customers, so that customers really feel that they can buy your products safely and safely.


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